Question 1

How does Relayloom help with a new inquiry?

Accepted Answer

Relayloom keeps the inquiry and its next step visible in the lead inbox. An AI reply is a draft your team can review and edit before saving.

Question 2

What can I do after a missed call?

Accepted Answer

Log the call time, callback number, an optional voicemail note, and the follow-up status. The call then appears in the lead inbox so your team can choose the next step.

Question 3

How are appointment requests handled?

Accepted Answer

Preferred times appear for your team to review. An owner can mark a request pending, confirmed, or declined and add private notes.

Question 4

Does Relayloom send messages or take over decisions automatically?

Accepted Answer

No. Your team reviews reply drafts, and sequence enrollment records a follow-up plan without sending messages or executing it. Your team decides when and how to follow up.